Studio Policy

Important Info

CANCELLATION | ETIQUETTE | HYGIENE

Studio Policy

1. Please note there is a 24 HOUR cancellation policy for all classes. If notification is not received before the 24 hour notice period that session will be forfeited.
2. Packages are not refundable, transferable and cannot be accumulated.
3. Group classes may be cancelled if there are less than three people booked.
4. On occasion you may be assigned a different instructor.
5. Any special promotional packages are non-refundable, non-transferable and cannot be accumulated.

Studio Etiquette

1. Please switch cell phones to silent when in the studio especially during group classes
2. Please be considerate and keep quiet when other classes are in session
3. Please make use of hygienic spray to wipe down mats and equipment after your class
4. Please leave your shoes and belongings at the door in the allocated area.
5. For hygiene purposes and anti-slip we recommend wearing a clean pair of Pilates socks in the studio at all times.
6. We regret no kids in studio during group classes unless prior arranged with instructor.